Trials, licence keys, installer access, machine resets, billing, repository workflows, and drone inspection questions.
Contact and enquiries
One front door for Sightlock support, sales, and launch enquiries.
Send a Sightlock enquiry through the form, or email instead. Messages route to the Sightlock mailbox, store in Supabase, and appear in the protected owner lead desk with source, referrer, landing page, campaign, and contact details.
Sightlock is being launched from Christchurch for drone teams managing large local media archives and repeat inspection workflows.
If Private Buyers is selected in the form, the message is kept separate from Sightlock and appears in the Private Buyers mailbox and lead queue.
Each message is mirrored into the protected dashboard so email threads, attribution, owner notes, and status can be managed in one place.
Sightlock support
Use the form for trial setup, licence keys, account access, machine resets, billing, installer downloads, and drone inspection workflow questions.
Email instead
Use enquiry@sightlock.co.nz for product enquiries and oliver@sightlock.co.nz for direct launch, billing, or partnership messages.
Machine reset
If a workstation is replaced or rebuilt, support can clear the old binding after checking the subscription account.
Billing
Stripe Customer Portal should handle payment method updates, invoices, and cancellation, while the Sightlock account dashboard manages active-device allowance changes and machine deactivation choices.
Bug reports
Useful reports include app version, Windows version, project type, media format, telemetry source, and a screenshot of the workspace.
Data privacy
Sightlock is designed around local project folders. Subscription validation uses licence/account state, not wholesale upload of drone archives.
Email fallback
If the form is still in setup mode, email enquiry@sightlock.co.nz. Include your company, drone workflow, operating system, and what you are trying to test.