Trust
Sightlock is being built as a professional desktop app for large media repositories. Subscription licensing should verify entitlement without turning every customer archive into a cloud upload.
The product positioning is local-first: Sightlock indexes and remembers geometry, thumbnails, telemetry metadata, and project state for desktop workflows rather than uploading entire drone archives by default.
The launch model is first month free, then NZD $30/month for one active workstation and NZD $25/month for each additional active workstation. One account licence key covers the paid device allowance, with customer-managed deactivation and support-assisted resets for genuine hardware changes.
Production builds need the dev licence bypass disabled, dev branding removed, web security restored, signed Windows installers, release metadata, and repeatable smoke checks before public download is enabled.
Useful support paths include machine reset, checkout/billing help, failed imports, missing media, telemetry source review, export issues, and repository setup for teams with shared folders.
| Area | Expected launch position |
|---|---|
| Media storage | Local project folders remain the source of truth. Cloud services are for subscription/account state unless a future cloud sync feature is deliberately added. |
| Billing | Stripe subscriptions with first-month trial, one account licence, and discounted additional active workstations. |
| Entitlement | Supabase-backed subscription, account licence, device allowance, client-safe entitlement payloads, and machine binding in the desktop app. |
| Installer | Signed Windows installer, release manifest, SHA256 hash, and public download only after release preflight passes. |
| Privacy and terms | Reviewed privacy, terms, refund/cancellation, and support language before paid launch. |